Secure &
Reliable

Your Goods Get There with Wii Rides.

Setting the Stage for a Smooth Delivery

At Wii Rides, we understand the importance of your goods arriving safely and on time.

Secure Packaging Requirements

Ensure packages are properly packed with cushioning and secure closures to minimize damage. We offer packaging tips on our platform to assist users.

Delivery Details and Verification

When booking a delivery, accurate information is crucial. Include sender's and receiver's addresses, package details, and any special instructions. We verify these details to prevent delays or confusion.

Clear Communication with Customer

We keep both sender and receiver informed. Senders get updates on pick-up, and receivers know estimated delivery times. This transparency lets everyone track the delivery progress.

Handling Large or Fragile Items: Extra Care, Guaranteed Safety

Our drivers are trained to handle your bulky or delicate goods with the utmost care, ensuring they reach their destination in perfect condition.

Squat, Don't Slouch

Drivers lift with their legs, not their backs. They squat down for a secure grip, keeping their back straight and core engaged.

Keep the Load Close

Drivers maintain better leverage and control by keeping packages close to their body. They avoid excessive bending and lift packages close to their chest.

Two is Better Than One

For exceptionally heavy items, drivers are encouraged to seek assistance from a colleague. Lifting together distributes the weight safely and minimizes the risk of injury.

Utilize Lifting Aids

Drivers use dollies or hand trucks for cumbersome packages when available, reducing strain and allowing for easier handling.

Ensuring Your Package Reaches Its Destination Safely

At Wii Rides, your package is in safe hands throughout its journey. Our drivers are committed to secure delivery practices, ensuring your goods arrive at their destination undamaged.

Safe Vehicle and Driver Conduct

Our drivers maintain well-maintained vehicles suitable for transporting various package sizes. They adhere to safe driving practices to minimize any risk of damage during transit.

Secure Delivery Methods

We offer flexible delivery options tailored to your needs. Choose to require a signature for added security, or have the package left at a secure location if you're unavailable.

Handling Large or Fragile Items

Our drivers are trained in proper handling techniques for oversized or fragile items. They will use lifting aids and exercise extra care to ensure your valuables arrive safely.

Confirmation and Addressing Any Concerns

At Wii Rides, our commitment to your satisfaction extends beyond the physical delivery.

Proof of Delivery (POD) Confirmation

Once the delivery is complete, the driver will obtain confirmation through a signature (if required) or photographic evidence of the package left at the designated location. This serves as a record for both the sender and receiver.

Reporting Damage or Missing Items

Reporting Damage or Missing Items In the unlikely event of damage to the package upon delivery, or if items appear missing, we have a streamlined reporting process. You can easily report the issue through our app or by contacting customer support.

Customer Support for Delivery Issues

Our dedicated customer support team is here to assist you with any delivery concerns. They will work diligently to investigate the issue and find a solution that meets your needs.